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Instead of Leaving an Empty Chair, Google Should Have Talked to Congress About Bots

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When Google failed to send a top executive to a congressional hearing earlier this month, more than a few lawmakers from both parties were frustrated that CEO Sundar Pichai didn't answer questions alongside Twitter CEO Jack Dorsey and Facebook COO Sheryl Sandberg. However, Google could have saved itself plenty of embarrassment and hand-wringing by showing...

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