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Airbnb’s New Marketing Strategy Takes the Surprise Out of Your Stay

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Unexpected quirks one Airbnb guest considers a property's delightful eccentricities might drive another straight to a hotel chain's loyalty program for the rest of their traveling existence. A door doesn't quite pull shut. A second living room is actually a futon in a foyer. The pictured driveway has no parking for guests. Airbnb's more than...

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